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Forum Discussion
Disabling 5ghz on Orbi using the app
Good morning I need to suspend my 5 ghz WiFi in order to connect some devices to 2.4 . I have seen other threads about “ advanced settings and disabling SSID “ however I can’t seem to do this from the...
Netgear provides a simple mechanism to accomplish this:
Log into the Orbi web interface (http://orbilogin.net)
Navigate to the Advanced Tab, Advanced Settings, Wireless Settings
Uncheck the box, "Broadcast SSID on 5G"
Click "Apply"
All devices that are currently connected to the Orbi will remain connected.
On the smartphone, go to wireless settings and "forget" the Orbi SSID
Search for available WiFi networks. Select the Orbi WiFi. Enter the password. and connect.
If you are curious about whether the smartphone is actually connected at 2.4G, you have to wait a few minutes, because the "Attached Devices" display takes a while to update.
Open the app and set up the 2.4G device.
Once the device is connected and working as it should, reverse the steps.
Check the "Broadcast" box and click "Apply"
"Forget" the Orbi WiFi. Search. Enter password. Connect.
Be aware that there seems to be a time limit with some iOS or Android devices that will connect to the 2.4Ghz radio for a short period of time before changing automatically to the 5Ghz SSID, even though it's been hidden. The SSID is hidden only, thus the signal is still present. So you might want to also change the power output of the 5Ghz radio to 25%. Then connect your mobile device at a distance from the RBR to ensure the mobile phone keeps connected to the 2.4Ghz radio. After you get the IoT device connected, re-configure the system back to where it was.
ND06 wrote:
Good morning I need to suspend my 5 ghz WiFi in order to connect some devices to 2.4 . I have seen other threads about “ advanced settings and disabling SSID “ however I can’t seem to do this from the app ? Any direction appreciated .
Neil Dickinson
It appears that the UI has changed since you posted this recommendation.
A user should be able to click the "Basic" tab
Click the "Wireless" side tab
Then uncheck "Enable 5G"
Please see this screenshot:
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Um thats for the Orib AX system and those check boxes are to either enable or disable AX mode on either frequency. Those do not disable any 5Ghz signals which do not apply to Orbi AC or AX systems.
Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
scoboo wrote:It appears that the UI has changed since you posted this recommendation.
A user should be able to click the "Basic" tab
Click the "Wireless" side tab
Then uncheck "Enable 5G"
Please see this screenshot:
