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Forum Discussion
Burakiosaurus
Dec 17, 2020Aspirant
Disappointing Orbi Wi Fi Speed with Virgin Media M500
Hi All, Had my Orbi RBK50 since Sunday and am using it with ISP provided Router, which I have put into Modem mode. My ISP is Virgin Media in the UK on their M500 package. Their Minimum Guara...
Burakiosaurus
Dec 18, 2020Aspirant
Firmware for the NetGear RBR50 is V2.5.2.4
The ISP's modem is apparently based off Arris’s Touchstone TG3492 Telephony Gateway router.
I've found these details online about it (I hope it helps)
"So far as we’ve been able to confirm the Hub 4 also features an Intel Puma 7 (CE2752) CPU, can handle 32×8 bonded channels on DOCSIS 3.0 and 2×2 OFDM and OFDMA on DOCSIS 3.1, supports 3×3 MIMO on 2.4GHz WiFi (802.11n) and 4×4 MIMO on 5GHz (802.11ac Wave 2 – 1.3Gbps), 512MB of NAND flash memory and 1GB of DDR3L random access memory. Apparently it has a total of 10 or 11 internal antennas (we’ve seen both figures stated)"
They go on to say:
"Judging by these specs the Gigabit Connect Box (Hub 4) is a very close match for Arris’s TG3442 router (except for the inclusion of a USB 3.0 port and a few other smaller differences – design etc.)"
Any other settings on the NetGear / ISP Modem I could look to change?
I have gotten speeds of 400 mbps + ovwe WiFi since installing the NG last weekend, but right now it's hovering around the 100 mbps mark.
Mikey94025
Dec 19, 2020Hero
You can try the speed diagnosis steps in the community FAQ: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1984305/highlight/true#M7944. These drill down where the speed loss is being introduced and offers some configuration recommendations.
- BurakiosaurusDec 19, 2020Aspirant
Mikey94025 wrote:You can try the speed diagnosis steps in the community FAQ: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1984305/highlight/true#M7944. These drill down where the speed loss is being introduced and offers some configuration recommendations.
Thanks for this, I will check that out!
Just done a Speed Test (WiFi) in the room where the Satellite is and got 60.4 mbps. Weird thing is, I was in the garden a few hours ago and got 300 mbps over WiFi! The garden is just outside the room where the Satellite is placed.