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Forum Discussion
Shady_Hamilton
Jul 10, 2018Aspirant
Disney Circle activation sms
Dear All,
I have a two folds problem with my Circle app on my Orbi RBK50
I activated Circle on my Orbi and downloaded the app, everything was working fine.
the problem started when i wanted to...
- Jul 11, 2018
I have a solution that might work with others, I spent around 1 hour calling the NetGear support (I live in Dubai) and the only solution they came up with is to reset the whole router. of course you can't backup/restore because you will recreate the problem.
I tried emailing back Disney Circle support (who are the ones who refered me to NG support) and eventually they provided me with the passcode stored at their servers, which worked with me and opened the app

Half the problem solved, now i need to figure out how to enable the premium features.
I hope this will help some people.
cheers,
Shady
Shady_Hamilton
Jul 11, 2018Aspirant
I have a solution that might work with others, I spent around 1 hour calling the NetGear support (I live in Dubai) and the only solution they came up with is to reset the whole router. of course you can't backup/restore because you will recreate the problem.
I tried emailing back Disney Circle support (who are the ones who refered me to NG support) and eventually they provided me with the passcode stored at their servers, which worked with me and opened the app ![]()
Half the problem solved, now i need to figure out how to enable the premium features.
I hope this will help some people.
cheers,
Shady
- FURRYe38Jul 11, 2018Guru - Experienced User
Thanks for posting this info. Hope it helps others...