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Retired_Member's avatar
Retired_Member
May 12, 2018

Disney circle enabled on router but circle app not finding

I have the latest firmware on my router and I have the latets Circle app on my phone. I can enable Circle via the webbased routerpage, but when opening the Circle app it doesn't see my circle device.

 

When I choose to add new device the app sees my router, but it can't enable Circle. Somehow it stays  in the loop of enableing Circle.

 

One of the reasons I bought Orbi is because of the Circle integration, but I did not expect it would be such a drama to enable it. Does someone has a solution???

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    I would contact NG support on the phone and ask about this...