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Forum Discussion
Terribl3
Dec 25, 2018Tutor
Disney Circle has disappeared on Orbi RBR50
I have two Netgear routers. R8000 and Orbi mesh. I was able to set up parental controls through Circle on R8000 but on Orbi, the Disney Circle facility is not even present. This however was not true ...
ekhalil
Dec 25, 2018Master
Terribl3 wrote:
.........So I tried through the Netgear Genie on my iPhone (Orbi app has no PC), it opens to the OpenDNS aligned parental control. There is no sign of Disney Circle. All help to bring it back will be greatly appreciated.
..........
What happens if you click on "Parental Controls" in Orbi app:
- Terribl3Dec 26, 2018Tutor
For some reason, my app does not show parental control:
- ekhalilDec 26, 2018Master
Ok, then I know why you can't use Circle or even Parental Control on Orbi.
Your Orbi seems to be set in AP mode and in this mode Orbi acts only as a wireless access point and leaves all routing decision to the main router and therefore can't do any parental contol.
If you want Orbi to do parental control then you need to set it in Router mode. In this case you need to set the main router in bridged mode to avoid IP conflicts.
- Terribl3Dec 26, 2018Tutor
Actually, my Orbi is in router mode. Otherwise I don't think I can even access Parental Control in AP mode. Though my modem is not in bridge mode, the Orbi is avoiding IP conflict by using 10.0.0.x series of IP.