Disney Circle installed on Orbi Router-Passcode Problems

I would post about this here:

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle

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vannar wrote:
I have an orbi router with Disney circle installed on it. I use to be able to login to my Disney circle account on my iPhone.

Now my passcode is not working and when I ask for it to be sent to me, I am not recovering the text.

I would appreciate some help.

Thanks

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