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Forum Discussion
rao24
Nov 29, 2018Aspirant
Disney Circle Passcode
I'm unable to login to meetcircle passcode. I'm the admin but it keeps asking for a passcode. I dont have it and tried with 'send code' option but never received any SMS.
How to get rid of this p...
FURRYe38
Dec 11, 2018Guru - Experienced User
mike77p wrote:
I am having the same issue, for whatever reason, it will not send me my Circle Admin passcode. I've reset everything, deleted circle, rebooted router, everything that's been asked. I cannot get the passcode to be sent, which means I cannot access Circle iOS. I've been on Disney's Circle page and there is no support option, it just sends us right back to Netgear. Any ideas what options I have left?
EftyM
May 17, 2019Aspirant
Hi I lost connection to Circle and it would not connect. I reinstalled the app and iit keeps asking me for a passcode which I do not have. It asks me to request a passcode but nothing ever comes through. Please help.
- michaelkenwardMay 18, 2019Guru - Experienced User
EftyM wrote:
Hi I lost connection to Circle and it would not connect.
Have you also tried asking in the Circle bit of this community?
- EftyMAug 20, 2019Aspirant
- FURRYe38Aug 20, 2019Guru - Experienced User
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
https://www.netgear.com/support/product/circle.aspx
- Blanca_OMay 19, 2019NETGEAR Employee Retired
Hi EftyM
Please PM me router serial number and email address associated to Disney Circle.
Regards,
Blanca
Community Team- annipucDec 05, 2019AspirantI am having the same problem. It won’t send me a passcode.
- EftyMDec 05, 2019AspirantI have to say this is really poor from Netgear. I gave up trying to sort it out. If anyone has successfully managed to resolve this please let me know . If Netgear monitor this conversation please note the process is seriously flawed and as a customer I expected much more support than a link to a user forum.