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Forum Discussion
rao24
Nov 29, 2018Aspirant
Disney Circle Passcode
I'm unable to login to meetcircle passcode. I'm the admin but it keeps asking for a passcode. I dont have it and tried with 'send code' option but never received any SMS.
How to get rid of this p...
EftyM
May 17, 2019Aspirant
Hi I lost connection to Circle and it would not connect. I reinstalled the app and iit keeps asking me for a passcode which I do not have. It asks me to request a passcode but nothing ever comes through. Please help.
Blanca_O
May 19, 2019NETGEAR Employee Retired
Hi EftyM
Please PM me router serial number and email address associated to Disney Circle.
Regards,
Blanca
Community Team
- annipucDec 05, 2019AspirantI am having the same problem. It won’t send me a passcode.
- EftyMDec 05, 2019AspirantI have to say this is really poor from Netgear. I gave up trying to sort it out. If anyone has successfully managed to resolve this please let me know . If Netgear monitor this conversation please note the process is seriously flawed and as a customer I expected much more support than a link to a user forum.
- FURRYe38Dec 05, 2019Guru - Experienced User
Please post in the Circle forum for this product:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Good Luck.
EftyM wrote:
I have to say this is really poor from Netgear. I gave up trying to sort it out. If anyone has successfully managed to resolve this please let me know . If Netgear monitor this conversation please note the process is seriously flawed and as a customer I expected much more support than a link to a user forum.
- FURRYe38Dec 05, 2019Guru - Experienced User
Please post in the Circle forum for this product:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Good Luck.
annipuc wrote:
I am having the same problem. It won’t send me a passcode.