Disney Plus connection

Question

All,&nbsp;within the last week my Orbi Mesh will not allow me to connect to Disney Plus anylonger, all other connectivity is fine to netflix, you tube tv, internet etc...&nbsp;If i go direct from my Fiber to my PC i can get to Disney plus, but going through the Orbi its not allowing me.&nbsp;I see that there might be an issue with the Circle and it causing an issue?&nbsp;&nbsp;&nbsp;Anyone have an answear?&nbsp;Thanks&nbsp;Patrick

FURRYe38 · Answer

The issue is with Disney. Someone posted about this not too long ago...they ask same thing...came back and said the issue was corrected by Disney.&nbsp;

MunkMan · Answer

Did they contact disney or how was it resolved?

FURRYe38 · Answer

I believe so...I was looking for the post thread but can't find it.

Also do you have Armor or Circle enabled on the RBR?

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

MunkMan · Answer

no armor protection that was free for a year is no longer on and i never had circlethe firmware is V2.5.1.22hardware is RBR40ISP is metronet fiber using a nokia box&nbsp;we were watching it less than a week ago just fine, not sure if that is wehn the armor protection ended or not&nbsp;when i directly connect from my fiber to my PC i can access disney plus just fine so it has something to do with the Orbi

FURRYe38 · Answer

Try a factory reset on the RBR and setup from scratch. Be sure to walk thru the setup wizard and do not enable Armor or Circle once the setup wizard is finished.&nbsp;

Forum Discussion

Disney Plus connection

8 Replies