NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Disney+ Won't Stream Through Orbi Router
I just reasontly lost the ability to stream Disney+ through my Orbi router. All other streaming services (Netflix, AmazonPrime Video, etc.) all work. If I switch off the Orbi router to my regular c...
I am having the same issue ie Disney+ not working on orbi.
Vkrish wrote:
I am having the same issue ie Disney+ not working on orbi.
I can confirm Disney+ plays through an Orbi device. Not sure why yours doesn't. What device are you using for Disney+? My Disney+ is streaming through 3 Samsung TVs, 1 Vizio TV and Amazon Firestick with no issues. I earlier mention it would not work on my Android box, but it now does as well. All my devices are wireless through an Orbi RBK53 system.
Just want to add my voice. I am using latest firmware 2.5.2.4 for RBR50 and both satelites (RBR50S). And, I cannot get my firestick TVs nor android telephones to connect to disney plus thru the wireless portion of ORBI either. I CAN connect to disney plus using the wired network on my computer when it is plugged into the back of the orbi. And, I can connect to disney plus when using mobile data (off the orbi wireless network). I have no parental controls enabled on the ORBI wireless network. Netflix, Hulu, etc. all work fine. Disney plus and a few other select apps simply will not run through the ORBI wireless network for me. So, please continue to share whatever solutions you may have.
Spectrum Cable Internet. CM500 cable modem. Orbi Mesh WiFi. DLink 18 port switch (unmanaged).
Freeway wrote:Just want to add my voice. I am using latest firmware 2.5.2.4 for RBR50 and both satelites (RBR50S). And, I cannot get my firestick TVs nor android telephones to connect to disney plus thru the wireless portion of ORBI either. I CAN connect to disney plus using the wired network on my computer when it is plugged into the back of the orbi. And, I can connect to disney plus when using mobile data (off the orbi wireless network). I have no parental controls enabled on the ORBI wireless network. Netflix, Hulu, etc. all work fine. Disney plus and a few other select apps simply will not run through the ORBI wireless network for me. So, please continue to share whatever solutions you may have.
Spectrum Cable Internet. CM500 cable modem. Orbi Mesh WiFi. DLink 18 port switch (unmanaged).
It is not the fault of the Orbi system. I have the same system and Disney+ plays fine as well as firesticks, android telephones, smart devices and many different types of devices.
It is faulty configuration on the devices, something in the Orbi mix, or the user may be using 3rd party DNS servers, other then their ISP provided ones. There is usually no problem with 3rd party DNS servers, but some can cause erratic behaviour. So it's alway better to use your ISP provided DNS servers and let the Orbi get them automatically when installing.
You could try this. Reset and remove WIFI connections on the devices that will not work correctly on an Orbi system.
Do you have any of your satellites or Router going through the Dlink switch? sometimes switches can cause strange behaviour as well.
Double checked. Obtaining all DNS info automatically. Removed switch. Restarted cable modem. Restarted router. No change.
Disney plus still wont work thru Orbi.
The only thing I am currently doing different from default on the orbi is that I am using the backhaul to one satellite.
Keep up the suggestions though... Genuinely interested in figuring this out.
- This Orbi has been the biggest waste of money. It’s impossible to trouble shoot, it tells me that i have “extremely fast” internet, but Amazon prime and disney + do not work on Orbi network. Also i keep On getting these messages that websites are encrypted and require a password. It’d be great if Orbi had an easy way to trouble shoot, but sadly they do not. So beyond frustrating
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Are you wired or wireless when using these apps?
