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Forum Discussion
Disney+ Won't Stream Through Orbi Router
I just reasontly lost the ability to stream Disney+ through my Orbi router. All other streaming services (Netflix, AmazonPrime Video, etc.) all work. If I switch off the Orbi router to my regular c...
I am having the same problem, I found this thread where NetGear support changed settings and got it to work, but I am completely screwed right now.
Does anyone know how I can fix my Orbi to allow me to see DisneyPlus? I would hate to have to buy an ENTIRELY new mesh network to solve this...or to pay for a VPN service. sigh*
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Disney-not-working-with-Orbi-Router/m-p/1898291/highlight/true
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
billasch wrote:I am having the same problem, I found this thread where NetGear support changed settings and got it to work, but I am completely screwed right now.
Does anyone know how I can fix my Orbi to allow me to see DisneyPlus? I would hate to have to buy an ENTIRELY new mesh network to solve this...or to pay for a VPN service. sigh*
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Disney-not-working-with-Orbi-Router/m-p/1898291/highlight/true
FURRYe38 wrote:What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
billasch wrote:I am having the same problem, I found this thread where NetGear support changed settings and got it to work, but I am completely screwed right now.
Does anyone know how I can fix my Orbi to allow me to see DisneyPlus? I would hate to have to buy an ENTIRELY new mesh network to solve this...or to pay for a VPN service. sigh*
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Disney-not-working-with-Orbi-Router/m-p/1898291/highlight/trueFirmware: v2.5.2.4
MFR and Model of ISP modem: Xfinity - Technicolor CGM4331COMIs Armor or Circle enabled on your Orbi?
Your ISP modem already has a built in router and wifi, This would be a double NAT (two router) condition which isn't recommended.
What mode is the modem working in?
https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
billasch wrote:Firmware: v2.5.2.4
MFR and Model of ISP modem: Xfinity - Technicolor CGM4331COM
