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Forum Discussion
tanveeris
Apr 07, 2021Tutor
Display name of Device connected to Orbi Satellite RBS50 is UNKNOWN & Link Rate : N/A
I have 1 Router RBR50 connected to 3 Satellite RBS50 with Firmware version V2.3.5.34 on router and all Satellite. Recently after updating the firmware to V2.7.2.104 I was observed 2 major issues. ...
- Jul 09, 2021
Good to hear.
Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. :smileywink:
FURRYe38
Apr 07, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
tanveeris
Apr 07, 2021Tutor
Yes, very much.
I am struggling with this for long now. So i did factory reset before and after upgrade too for router and all 3 satellites.
- FURRYe38Apr 07, 2021Guru - Experienced User
Something to contact NG support about. They need to address this issue. Seems to be on going for a while now.
- tanveerisApr 09, 2021Tutor
Hope someone from NG Support would pick this issue whenever they come across this post.
Today all over again i did factory reset still no luck.
OrbiSupport
netgearSupport
- tanveerisApr 15, 2021Tutor
Hi,
it only works with Firmware verison 2.3.5.30 or 2.3.5.34, any version after this seems to have an issue. I have logged the call with NG Support and provided them with all details, proof, screen shot and everthing they request till now. I hope and pray NG Team fix this soon in near future firmware release :)
Download Link:.
RBR50 - http://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V2.3.5.30.zip
RBS50 - http://www.downloads.netgear.com/files/GDC/RBK50/RBS50-V2.3.5.30.zip
Regards,
Tanveer