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Forum Discussion
giovannicono
Dec 29, 2021Follower
Divide 5G Orbi RBR350
I've an IoT device to connect to Orbi Wi-Fi, but it need to have a separate SSID for 5G and 2.4G to work. As i can read, Orbi new firmware doesn't allow to divide the two SSID. I tried to switch off ...
CrimpOn
Dec 29, 2021Guru - Experienced User
Can you please identify the specific device? The device itself has only a 2.4G radio. It cannot detect or connect to 5G. If the customer has only 5G WiFi (no 2.4G at all), then the device has nothing to connect to. This situation would be absurd because all consumer WiFi routers provide both 2.4G and 5G (as does the Orbi).
Is there a specific step in the setup that fails?