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Forum Discussion
KMAnand
Dec 12, 2017Guide
Do not upgrade to 2.1.1.12
I had a call with support today regarding frequent disconnections (every 15 or so minutes) on my Orbi. It was running 2.0.0.74 firmware at the start of the call. The support agent made me manually "u...
jyun
Dec 12, 2017Tutor
Can't you downgrade the firmware back to the previous versions? I have searched and there are some references to people downgrading back in v1 but I can't find anyone confirming v2.
Let me know
KMAnand
Dec 12, 2017Guide
What version to downgrade to? Also, that would mean that I would not have access to potentially any of the latest security updates.
- DarrenMDec 13, 2017Sr. NETGEAR Moderator
Hello KMAnand
Did you try to factory reset both units or even just the satellite unit if that is the one having disconnects?
DarrenM
- JMU1998Dec 13, 2017Luminary
Will we be notified when the auto update will be pushed out so we can prepare ourselves? many of us work from home and a sudden auto updates with a buggy Firmware is not ideal.
- KMAnandDec 14, 2017Guide
Yes, customer service made me factory reset both the router and the satellite before performing the upgrade.
Hello KMAnand Did you try to factory reset both units or even just the satellite unit if that is the one having disconnects? DarrenM
- JMU1998Dec 14, 2017Luminary
can someone from Netgear let us know when to expect the auto update? with holidays approaching and people need to know so we can plan when the auto update breaks network.