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Forum Discussion
Does an Orbi router RBR20 store any personal information?
We have upgraded our router and 2 satellites and I'm looking to sell our old system on Facebook market. I just need to know if the router saves any of the previous owners personal information or if there is a factory reset I need to do.
1 Reply
Orbi routers do not store anything that most of us would consider personal. Even if it did, the next owner would not be able to access the router without doing a Factory Reset. For that reason, it is the considerate thing to do to perform a Factory Reset before letting it go.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
That way, when the next owner powers it up, the router will be in "configuration mode" ready for them to set up.
In addition, if this router has been registered to you on the Netgear web site, it would be really helpful if you scroll down to the bottom of the screen after logging into my.netgear.com and selecting the router and click on "Unregister Product" (the very bottom line. often out of sight until you scroll down.) This will allow the new owner to set up the Orbi 'app' to manage the router.
