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does anyone experience "Could not determine IPv4/IPv6 protocol" issue when start OpenVPN client
I encountered this issue when configuring OpenVPN client in another computer trying to connect ORBI VPN Service. I tried DDNS using netgear.com, and no-ip.com, I got the same issue. This error messag...
Exactly which version of OpenVPN Client is installed on the Windows PC?
How is the test being conducted? (phone Hot Spot? Going to a another network?)
Can you please check that the Orbi router has a 'public' IP address from the Internet Service Provider?
i.e. the IP address reported on the Advanced Tab Internet Port box is the same as the IP address reported by one of the "What is my IP address?" web sites.
I check the log info on client side, it has no any logging info toher than "Warning: No server certificate verification method has been enabled...."
Exactly which version of OpenVPN Client is installed on the Windows PC?
How is the test being conducted? (phone Hot Spot? Going to a another network?)
Can you please check that the Orbi router has a 'public' IP address from the Internet Service Provider?
i.e. the IP address reported on the Advanced Tab Internet Port box is the same as the IP address reported by one of the "What is my IP address?" web sites.
yes, I tested using phone hotspot and the VPN client version is 2.6.10-1003.
There is no public ip address on internet port. I believe this is the problem, any idea how to work around it?
Thank you
The Orbi router having a private IP address is often because the Internet Service Provider (ISP) device is a combination device (modem, router, WiFi). It is really common for ISPs to deliver such devices at installation so that customers "Have a working home network" immediately when service is established.
There are a number of methods to address this issue.
First choice would be for the ISP to replace their device with a "simple modem". (This is what I did with Spectrum.) Most ISPs publish a list of modems which are guaranteed to function on their network. It is quite common for customers to purchase their own modem. (Is the ISP charges a monthly fee for the modem, then the break-even time to recover the cost can be fairly short.)
Next tactic is to put the ISP device into "bridge" or "passthrough" mode, which disabled all of its router functions and assigns the public IP address directly to the customer device. Instructions for doing this can often be found by contacting the ISP or from the ISPs customer forum.
Next tactic is to create a Demilitarized Zone (DMZ) on the ISP device and place the Orbi router into the DMZ. Once again, instructions vary by modem.
The tactic that will not work for OpenVPN is to place the Orbii router into Access Point (AP) mode. This is because AP mode disabled all of the router functions on the Orbi, including OpenVPN.
I got this issue resolved.
So what I did was turned the IPS router into a modem and assigned the public ip address to the ORBI router. and download and imported the files into OpenVPN client, and it works.
Thank you for pointing to the right direction.
Regards
John