Don't understand some core things about my new RBR850

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Hogwarts wrote:

So i am three days into my new RBR850's and i dont understand some things

 

1.    I cant get the Traffic meter to show traffic by device.    I dont care about the total and cant figure out how to see it by device

Traffic Meter only supports over all data useage. 

2.    QOS - i am trying to set up QOS for my primary device but there is no user Interface under the QOS tab, what am i missing

Theres only the speedtest app seen under QoS. QoS is mostly automatic on Orbi systems. Nothing to configure.

3.    I just paid for 3 RBR850's why is it asking me to pay to Bitdefender 

Something to post about here:

https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://www.netgear.com/landings/armor

4.    Chat support on IOS requires that you stay in the app , even if there is a 30 minute wait otherwise it drops you out. Plus the      customer service person in chat gave me some URL's yet after the chat the whole thing is gone

Try using a PC and web browesr when contacting NG support or Support Chat.

5.     I have one device in the garage that is too far away from my ORBI how do i get an addioanl device to support a single device

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. You can try putting the RBS farther out. Usually 50-60 feet is max distance. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

If not, install another RBS to help with coverage. 

 

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