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Forum Discussion
Ashdli
Oct 06, 2020Tutor
Doorbird video doorbell connectivity issues
I have one router and 2 satellite configuration setup at home providing a 10.0.x.x network. My Telco router sits in front of Orbi and has a 192.168.x.x network. I have a video doorbell from Doorbir...
Mstrbig
Oct 06, 2020Master
Ashdli wrote:I have one router and 2 satellite configuration setup at home providing a 10.0.x.x network.
My Telco router sits in front of Orbi and has a 192.168.x.x network. I have a video doorbell from Doorbird. This doorbell connects through internet hosted server and provides video and audio interface through mobiles or tablets.
Diagram attached
When i shifted to Orbi, i connected all home devices to Orbi network (10.0.x.x) leaving the Telco modem to be just an interaface to the telco provider. I cannot remove the telco modem it as telephone (land line) connectivity is through this modem.
The issue I face is that Doorbird works perfectly when connected to Telco modem but if I try to connect it to Orbi router , it just stops working. Both connections are wired using the same cable on modem and orbi end.
Any guidance will be appreciated, thanks in advance.
I'm not familiar withv your Doorbird system. However, pretty much all wired and wireless devices have to be configured. Did you try resetting the doorbird and reconfiguring for the new Orbi network? Also, if the Telco modem is setup as a router, you should set your Orbi in AP mode.