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Forum Discussion
Double NAT troubles with XBox One
So, Ive got an Orbi Router and 1 Satellite for my internet. Ive called up my ISP and asked if there was any other router between my Orbi and the Internet, theyve already told me no. My setup has th...
Nice of the ISP to comment, but what if they mistaken?
- What IP address does the Orbi have on the WAN interface?
From the Orbi web interface, on the "Internet" screen, what IP address does it say under "Get dynamically from ISP"?
If the Orbi is the only router, then the IP address should not begin with 192.168 or 10. Those are "private" IP addresses. - Another method is to open a Windows command window and type "tracert 8.8.8.8" (no quotes. that happens to be the Google DNS server address). If tracert has more than one line that shows 192.168.x.x or 10.x.x.x before it shows a "public" IP address, then there are two routers.
- The IP starts with 192.168 so the ISP guys lied to me or there is something another router..... Im going to have to call them up and see what exactly the installed. Because its just a dish outside with a wire leading inside, which leads to a little black box, which said wire connects to and the Orbi connects to. I had asked them about that little box too, they said it wasnt a router. After I call them up and get a thorough run down of my equipment i will give an update.
Much thanks!What about the modem in front of the Orbi? What is it?
ClonedVarient wrote:
The IP starts with 192.168 so the ISP guys lied to me or there is something another router.....More likely ignorance rather than a deliberate lie.
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
ClonedVarient wrote:
The IP starts with 192.168 so the ISP guys lied to me or there is something another router..... Im going to have to call them up and see what exactly the installed. Because its just a dish outside with a wire leading inside, which leads to a little black box, which said wire connects to and the Orbi connects to. I had asked them about that little box too, they said it wasnt a router. After I call them up and get a thorough run down of my equipment i will give an update.
Much thanks!
