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Forum Discussion
BastideDesCrete
Aug 02, 2020Aspirant
Download and upload randomly drops every 30seconds for a few seconds then reconnects(RBR20, RBS20)
I got my orbi router (RBR20) and 2 orbi satellites (RBS20) in a pack that came together. It was working fine for a long time but up until the most recent firmware update it started causing a persiste...
- Aug 03, 2020
Your modem seems to have a built in router and wifi already. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
BastideDesCrete wrote:I have tried the settings that you advised but it all doesn't change anything, I am currently trying to use the most stable configuration that you added as well.
And yes I have done a factory reset after the latest update and this hasn't changed anything.
Sometimes the problem occures, whilst at other times the wifi functions normally.
Here is the other information that you have requested:
Firmware: V2.5.1.16
ISP: Orange
Modem Model: Livebox 4
Modem made by: Sagemcom
Orbi system operating in: Router Mode
Size of home (Sq ft): 3000
Distance between Router and satellites: 10m - 15m (30 - 50 feet)
BastideDesCrete
Aug 03, 2020Aspirant
I have tried the settings that you advised but it all doesn't change anything, I am currently trying to use the most stable configuration that you added as well.
And yes I have done a factory reset after the latest update and this hasn't changed anything.
Sometimes the problem occures, whilst at other times the wifi functions normally.
Here is the other information that you have requested:
Firmware: V2.5.1.16
ISP: Orange
Modem Model: Livebox 4
Modem made by: Sagemcom
Orbi system operating in: Router Mode
Size of home (Sq ft): 3000
Distance between Router and satellites: 10m - 15m (30 - 50 feet)
Mstrbig
Aug 03, 2020Master
Does this only happen using WIFI? Or do you experience the slowdown with any wired devices?
If it's just WIFI, it could be packet traffic from other WIFI devices or interference. If interference I suggest changing channels.
It could also be an ISP device or connection issue. I had an intermittent slow down of my download speeds going from 500Mbps down to 300 and upload speeds going from 50Mbps down to 4 or 5, right after switching from Velop to Orbi. After resetting and testing the Orbi, I plugged directly into my ISP modem. I still had the slowdown, so I contacted my ISP. It turned out to be a bad Tap on their side. Now my speeds are rock solid.