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Download and upload randomly drops every 30seconds for a few seconds then reconnects(RBR20, RBS20)
I got my orbi router (RBR20) and 2 orbi satellites (RBS20) in a pack that came together. It was working fine for a long time but up until the most recent firmware update it started causing a persiste...
Your modem seems to have a built in router and wifi already. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
BastideDesCrete wrote:I have tried the settings that you advised but it all doesn't change anything, I am currently trying to use the most stable configuration that you added as well.
And yes I have done a factory reset after the latest update and this hasn't changed anything.
Sometimes the problem occures, whilst at other times the wifi functions normally.
Here is the other information that you have requested:
Firmware: V2.5.1.16
ISP: Orange
Modem Model: Livebox 4
Modem made by: Sagemcom
Orbi system operating in: Router Mode
Size of home (Sq ft): 3000
Distance between Router and satellites: 10m - 15m (30 - 50 feet)
I have tried the settings that you advised but it all doesn't change anything, I am currently trying to use the most stable configuration that you added as well.
And yes I have done a factory reset after the latest update and this hasn't changed anything.
Sometimes the problem occures, whilst at other times the wifi functions normally.
Here is the other information that you have requested:
Firmware: V2.5.1.16
ISP: Orange
Modem Model: Livebox 4
Modem made by: Sagemcom
Orbi system operating in: Router Mode
Size of home (Sq ft): 3000
Distance between Router and satellites: 10m - 15m (30 - 50 feet)
Your modem seems to have a built in router and wifi already. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
BastideDesCrete wrote:I have tried the settings that you advised but it all doesn't change anything, I am currently trying to use the most stable configuration that you added as well.
And yes I have done a factory reset after the latest update and this hasn't changed anything.
Sometimes the problem occures, whilst at other times the wifi functions normally.
Here is the other information that you have requested:
Firmware: V2.5.1.16
ISP: Orange
Modem Model: Livebox 4
Modem made by: Sagemcom
Orbi system operating in: Router Mode
Size of home (Sq ft): 3000
Distance between Router and satellites: 10m - 15m (30 - 50 feet)
FURRYe38 I did step 3, but the issue still occurs, sometimes it works normally and sometimes it doesn't, it doesn't matter if I've rebooted the wifi, it's completely random when it occurs. When I used the router on the modem, it worked fine, so it's definitely Orbi, the only thing I haven't tested is whether or not it's a specific satellite or it's the whole orbi system. I get the feeling it might have something to do with only "orbi satellite 2" but I need to test this.
Something else I've also realized is that the MU-MIMO is causing me to have massive ping fluctuations. (in a game it can be between 40(normal) and 500), I was wondering if I needed that or if I could turn it off.
So lets turn OFF the RBS and see if the problem continues with just the RBR running alone.
Yes you can disable MIMO if you don't have any MIMO supporting devices.
BastideDesCrete wrote:FURRYe38 I did step 3, but the issue still occurs, sometimes it works normally and sometimes it doesn't, it doesn't matter if I've rebooted the wifi, it's completely random when it occurs. When I used the router on the modem, it worked fine, so it's definitely Orbi, the only thing I haven't tested is whether or not it's a specific satellite or it's the whole orbi system. I get the feeling it might have something to do with only "orbi satellite 2" but I need to test this.
Something else I've also realized is that the MU-MIMO is causing me to have massive ping fluctuations. (in a game it can be between 40(normal) and 500), I was wondering if I needed that or if I could turn it off.
BastideDesCrete wrote:FURRYe38 I did step 3, but the issue still occurs, sometimes it works normally and sometimes it doesn't, it doesn't matter if I've rebooted the wifi, it's completely random when it occurs. When I used the router on the modem, it worked fine, so it's definitely Orbi, the only thing I haven't tested is whether or not it's a specific satellite or it's the whole orbi system. I get the feeling it might have something to do with only "orbi satellite 2" but I need to test this.
Something else I've also realized is that the MU-MIMO is causing me to have massive ping fluctuations. (in a game it can be between 40(normal) and 500), I was wondering if I needed that or if I could turn it off.
For now, with the RBS still connected, it seems to be stable, but another issue has arisen, where if I were to be in a video game for example, my ping would fluctuate, even after I have turned MU-MIMO off (if that mattered), I was wondering if you knew what might be causing this.
I think what fixed the previous problem of the wifi disconnecting randomly was turning my router to AP mode, but I am still going to test it for a couple days because it is unreliable and sometimes works fine whilst other times doesn't.