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DGSmith's avatar
DGSmith
Aspirant
May 01, 2020

Download and Upload Speeds Hindered After RBR50 Router

I just upgraded my internet service to 1Gb/s.  Speed are good coming from my ISP modem.  But they are drastically reduced after the ORBI Router.

 

What is the problem or how do I correct?

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    • DGSmith's avatar
      DGSmith
      Aspirant

      Mfr looks like ZHONE.  I do not see a model number.

       

      ISP is Mainstream Fiber Networks (msfiber.net).

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Ok, checking to see if it has a router built in, I don't see one:

        https://dasanzhone.com/product/znid-gpon-2301/

         

        Though curious about it's built in QoS features which wondering if it could be causing some issues. 

         

        Power OFF the ONT for 1 minute then back on. Factory reset the RBR and walk thru the setup wizard with a wired PC. Complete the setup and run a speed test with Ooklas installable windows or max speed test app. Do not enable Armor, Access controls, Circle, QoS speedtest or Traffic meter. Just run a speed test thru the RBR with a wired PC. Let us know your results.