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Forum Discussion

jbaxter71's avatar
jbaxter71
Aspirant
Aug 21, 2019

Download speed

I use spectrum for home wifi and I get 400mb download speed to the modem. My Orbi is only getting 100mb, can I make adjustments to my orbi to get the full 400mb download potential or do I need to get...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 21, 2019

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

Are you speed testing with a wired or wireless device? Wired is preferred to speed test. Speed test with a PC and OOklas installable speed test app. 


What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

jbaxter71 wrote:

I use spectrum for home wifi and I get 400mb download speed to the modem. My Orbi is only getting 100mb, can I make adjustments to my orbi to get the full 400mb download potential or do I need to get a different router?

 

  • jbaxter71's avatar
    jbaxter71
    Aspirant
    Aug 21, 2019

    What Firmware is currently loaded? V2.3.1.60
    What is the Mfr and model# of the ISP modem the NG router is connected too? Hiltron 

    Are you speed testing with a wired or wireless device? wired to the modem I get 400mb when testing from Orbi to a laptop I get 100mb What is the size of your home? Sq Ft? 200 sq ft
    What is the distance between the router and satellite(s)? 45 ft

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 21, 2019

      Has a power OFF of both Modem and RBR for 1 minute then back on with the modem first then RBR been performed? 

       

      Any Wifi Neighbors near by? If so, how many?


      There a model# of the Hitron modem? Were just checking to see if the modem has a built in router or not. 

      jbaxter71 wrote:

      What Firmware is currently loaded? V2.3.1.60
      What is the Mfr and model# of the ISP modem the NG router is connected too? Hiltron 

      Are you speed testing with a wired or wireless device? wired to the modem I get 400mb when testing from Orbi to a laptop I get 100mb What is the size of your home? Sq Ft? 200 sq ft
      What is the distance between the router and satellite(s)? 45 ft

       

       

      • jbaxter71's avatar
        jbaxter71
        Aspirant
        Aug 21, 2019

        Yes, I have powered off both units. 

         

        No other wifi neighbors.