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Forum Discussion
jbaxter71
Aug 21, 2019Aspirant
Download speed
I use spectrum for home wifi and I get 400mb download speed to the modem. My Orbi is only getting 100mb, can I make adjustments to my orbi to get the full 400mb download potential or do I need to get...
FURRYe38
Aug 21, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Are you speed testing with a wired or wireless device? Wired is preferred to speed test. Speed test with a PC and OOklas installable speed test app.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
jbaxter71 wrote:I use spectrum for home wifi and I get 400mb download speed to the modem. My Orbi is only getting 100mb, can I make adjustments to my orbi to get the full 400mb download potential or do I need to get a different router?
jbaxter71
Aug 21, 2019Aspirant
What Firmware is currently loaded? V2.3.1.60
What is the Mfr and model# of the ISP modem the NG router is connected too? Hiltron
Are you speed testing with a wired or wireless device? wired to the modem I get 400mb when testing from Orbi to a laptop I get 100mb What is the size of your home? Sq Ft? 200 sq ft
What is the distance between the router and satellite(s)? 45 ft
- FURRYe38Aug 21, 2019Guru - Experienced User
Has a power OFF of both Modem and RBR for 1 minute then back on with the modem first then RBR been performed?
Any Wifi Neighbors near by? If so, how many?
There a model# of the Hitron modem? Were just checking to see if the modem has a built in router or not.
jbaxter71 wrote:What Firmware is currently loaded? V2.3.1.60
What is the Mfr and model# of the ISP modem the NG router is connected too? HiltronAre you speed testing with a wired or wireless device? wired to the modem I get 400mb when testing from Orbi to a laptop I get 100mb What is the size of your home? Sq Ft? 200 sq ft
What is the distance between the router and satellite(s)? 45 ft- jbaxter71Aug 21, 2019Aspirant
Yes, I have powered off both units.
No other wifi neighbors.
- FURRYe38Aug 21, 2019Guru - Experienced User
Let us know about the model# of the ISP modem.
Have you tried a power OFF of the ISP modem. Factory reset the RBR. Power ON the modem and let it sync. Walk thru the setup wizard on the RBR and leave the RBS off. After the RBR is setup, with out enableing QoS, Traffic Meter or any Access Controls, run a speed test from a wired PC the the speed test app?