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Forum Discussion
Drastically reduced internet speed at night (RBR50)
So I bought and installed my Orbi system in January 2020 and loved it immediately, solved nearly all of my household's internet issues at the time. Cut to September 2020 and we have a Spectrum techni...
What's happening at night in your house? More people online? Streaming movies, gaming,etc ?
Evenings are typical high use times across neighborhood connections
slow down as In buffering?
it's also possible someone has gained access to your network. Change your password
As far as I can tell, nothing has changed. This problem only started 6 days ago and was never an issue before then. Nobody in the house is doing anything different than they are throughout the day either.
Slow down as in my 200mbps ISP plan that normally reports anywhere from 180mbps to 250mbps on both wired and wifi connections drops and reports anywhere from 600kbps to 10mbps. Only starting around 5 or 6 PM and lasting usually all night with some pockets of full download speed splashed in.
As far as someone gaining access to the network, the Orbi app isn't reporting any unknown devices connected.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has the ISP modem or ONT been powered OFF for 30 seconds then back ON.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853Could have yoru FW been updated 6 days ago if you recall?
AngelicRocker wrote:As far as I can tell, nothing has changed. This problem only started 6 days ago and was never an issue before then. Nobody in the house is doing anything different than they are throughout the day either.
Slow down as in my 200mbps ISP plan that normally reports anywhere from 180mbps to 250mbps on both wired and wifi connections drops and reports anywhere from 600kbps to 10mbps. Only starting around 5 or 6 PM and lasting usually all night with some pockets of full download speed splashed in.
As far as someone gaining access to the network, the Orbi app isn't reporting any unknown devices connected.
I am not using an ISP modem. It's a Netgear CM600 connected to the Orbi.
It has been power cycled multiple times while testing this issue over the last few days. 3/4 tests connecting a PC directly to the modem via ethernet have reported full download speed too.
I have an ISP appointment in just under 2 weeks (unfortunately the soonest they had available), but I will note all of that to ask them specifically to check.
