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Forum Discussion

randogdog's avatar
randogdog
Follower
Dec 19, 2018

Drop In

I have the ORBI with Alexa and 3 Satellites and 3 Amazon Echo Dots.  All connected and happy.  But when I ask ORBI to Drop In to a room it says unsupported function. I can do it fine from the Alexa a...
Troubleshooting
ekhalil's avatar
ekhalil
Master
Dec 19, 2018
michaelkenward wrote:

Are we talking about the RBS40V, the voice satellite?

 

Yes michaelkenward. I think RBS40V is the only Orbi with built in Alexa :)

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Dec 19, 2018

Full details are important.

 

That's why Netgear has its suggested information that people should provide:

 


Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.

 

In this case, other stuff on the network may also help.

 

But it may be that AmitR has the answer. Pity that a Netgear person offers such a cryptic response, with next to no useful information.

 

I would try it on my  RBS40V, but I have no idea what this command is supposed to do.

 

 

  • ekhalil's avatar
    ekhalil
    Master
    Dec 19, 2018
    michaelkenward wrote:

    Full details are important.

     

    That's why Netgear has its suggested information that people should provide:

     


    Subject (Include model number and brief summary)
    Model (Recommended - Helps the community give the best answers)
    Body (Include additional detail including model version, firmware, OS and environment where relevant.)

    They are there for a good reason.

     

    In this case, other stuff on the network may also help.

     

    But it may be that AmitR has the answer. Pity that a Netgear person offers such a cryptic response, with next to no useful information.

     

    I would try it on my  RBS40V, but I have no idea what this command is supposed to do.

     

     

    Agree. In fact this question should be posted in the special Orbi Voice Community: https://community.netgear.com/t5/Orbi-Voice-WiFi-Meets-HiFI/bd-p/en-home-orbi-voice