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Forum Discussion

Andrew1977's avatar
Andrew1977
Guide
Jan 14, 2019

Dropped WiFi calls on iPhone X iOS 12 ATT with Orbi RBR50

I’m experiencing dropped WiFi calls with my iPhone X.  The calls will typically last only a few seconds before the call fails.  I had been using the WiFi calling on my Orbi RBR50 and 1 satellite for ...
Troubleshooting
Andrew1977's avatar
Andrew1977
Guide
Jan 16, 2019

Removing the Orbi from DMZ FIXED the issue.  

 

What I don't understand is why it is now suddenly an issue, must be iOS12 then.  

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 16, 2019

Others have reported issues with iOS 12 before here and other forums. 

Also known issues with your model modem as well. https://community.netgear.com/t5/Orbi/Installing-Orbi-behind-ATT-Pace-5268AC-gateway/td-p/1234191

 

Glad that removing the Orbi from the DMZ fixed it. DMZ shouldn't be effecting anything with whats put in it. If it is, then the ISP or Modem Mfr need to review this. Something I would inform the Mfr of. 

 

Be sure to mark this thread as solved so others will know. 

 

Enjoy. :smileywink:

Andrew1977 wrote:

Removing the Orbi from DMZ FIXED the issue.  

 

What I don't understand is why it is now suddenly an issue, must be iOS12 then.  

 

  • Andrew1977's avatar
    Andrew1977
    Guide
    Jan 16, 2019

    Thanks, I had to place the Orbi back into DMZ as having it outside the DMZ was impacting applications I use, so my issue is not resolved.  I definately have clearer picture of why it is not working but I suspect the solution will require a software update from either Pacer, Orbi or Apple  and who knows if that wil ever happen.  

     

    I read Apple is close to releasing iOS 12.1.3 soon, maybe that will offer a fix.   

     

     

  • ekhalil's avatar
    ekhalil
    Master
    Jan 16, 2019
    Andrew1977 wrote:

    Thanks, I had to place the Orbi back into DMZ as having it outside the DMZ was impacting applications I use, so my issue is not resolved.  I definately have clearer picture of why it is not working but I suspect the solution will require a software update from either Pacer, Orbi or Apple  and who knows if that wil ever happen.  

     

    I read Apple is close to releasing iOS 12.1.3 soon, maybe that will offer a fix.   

     

     

    Meanwhile, is placing Orbi in AP Mode an option for you? If yes then you can remove the DMZ routing in the Pace 5268AC and then set Orbi in AP mode.