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Forum Discussion
chrislfc11
Jul 23, 2018Aspirant
During WAN Outage no connectivity to LAN
I recently experienced a WAN outage from my ISP, during this time ORBI was disconnected from the internet. My device (cell phone) showed connected to my Orbi router and LAN network but i could not na...
chrislfc11
Jul 23, 2018Aspirant
Firmware is 2.1.4.10, I am aware a new version of 2.1.4.16 is out, I will need to update as soon as i can.
I can run through that troubleshooting process later, right now I need my network online while I work from home.
FURRYe38
Jul 23, 2018Guru - Experienced User
Is the network up and running now? Do you have ISP services?
When you do update, do the satellite first then the router. I recommend upgrading FW manually by downloading the FW file and using IE11 or FF browsers with one wire connected PC with the satellite then the router.