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Dyson Pure Hot+Cool™ Link fan keeps dropping off network
I have recently installed a Netgear RBR50 Orbi Router and RBS50 Orbi Satellite to replace my (D8500) X8 Nighthawk + (EX7500) X4S Extender. Everything has been solid except for one device; a Dyson...
AnthonyBe wrote:The Dyson fan, after a reboot, will connect fine and stay on the network for maybe a few hours and then 'disappears'. A reboot and the same things happens.
I also see a huge number of DNS requests to broker6.cp.dyson.com - one request every 10 seconds endlessly.
Please describe 'disappears'. i.e. does not show on the Attached Devices display, but can still be controlled? Is still on the display, but cannot be controlled?
The DNS queries are showing up how? (Wireshark capture?)
CrimpOn wrote:
AnthonyBe wrote:The Dyson fan, after a reboot, will connect fine and stay on the network for maybe a few hours and then 'disappears'. A reboot and the same things happens.
I also see a huge number of DNS requests to broker6.cp.dyson.com - one request every 10 seconds endlessly.
Please describe 'disappears'. i.e. does not show on the Attached Devices display, but can still be controlled? Is still on the display, but cannot be controlled?
The DNS queries are showing up how? (Wireshark capture?)
By 'disappears' I mean stops being visible to the smartphone app, doesn't respond to subnet IP scan from my PC using NetScan, doesn't display in the Orbi connected devices list. The Dyson fan itself seems to believe it is on the network as it shows a solid white WiFi indicator which indicates network connection.
The DNS queries are from an internal DNS I run (Adguard Home) so I can see everything all of my devices are querying.Did you try a factory reset on the Dyson (I think you hold the power buton for 20 seconds)? I assume you don't have a double NAT issue by running two routers with NAT enabled?
- I am having the same issue and even stuck on pairing with Dyson Link app. The pairing process is timeout and Dyson is showing solid white WiFi light on the device. I realise in the log Dyson is keep trying connection. May I know if anyone encounters same issue? I am using an Orbi mesh system also.
