Easiest way to track dropped connections?

Question

I just purchased an Orbi and all satellites are upgraded to v2.1.2.18. I am getting dropped connections at least 10 times per day on multiple devices.

Is there a first step that customer support will tell me to take to try and fix the problem?

What is the easiest way to track dropped connections? Is it on each device or can you do it centrally through debug logs?

DarrenM · Answer

You can start with a couple troubleshooting steps like adjusting the wireless channel.

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https://kb.netgear.com/25182/Resolving-poor-5GHz-wireless-range-signal-from-my-NETGEAR-router

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Also you may want to enable beamforming and MUMIMO in the advanced wireless settings.

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DarrenM

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Easiest way to track dropped connections?

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