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Forum Discussion
Echo Dot can not connect to internet through RBR50v2
I have tried several times as my old echo dots (2) stopped connecting to the internet. Purchased two brand new ones thinking it was the dot as other devices connect no issue. New ones won't either. S...
Second one connected. Looks like it might have been the security Armor software?
Well, this gives me even less incentive PAY for Bitdefender Armor. If you are up for Fun and Games, maybe now that they are activated, Armor will ignore them? Beats me....
Well they disconnected again. Updated Orbi Firmware to 2.7.5.4 . Tried reconnecting with and without Armour. No Luck. Back to where I was. They won't connect to the internet ......
Hello dbfoland ,
Welcome to the NETGEAR Community!
I understand that you are not able to access your Echo Dot through your RBR50 when NETGEAR Armor is enabled. I would like to endorse you to our experts to investigate this issue.
Please provide the following information in a private message so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
