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Forum Discussion
ShankarHokie
Dec 30, 2020Apprentice
Email says Orbi RBR50 firmware update available. Checking from router says no new firmware
I got an email from Netgear that I need to update my firmware to enhance the security of my RBK53 system. However, when I check from the Advanced tab as instructed, I get the message that there is no...
CrimpOn
Dec 30, 2020Guru - Experienced User
ShankarHokie wrote:I got an email from Netgear that I need to update my firmware to enhance the security of my RBK53 system. However, when I check from the Advanced tab as instructed, I get the message that there is no new firmware available on the Internet. I am currently at V2.5.2.4. I do see a version 2.7.1.60 in the dowmnloads section. Should I manually update the firmware?
If Netgear seriously wants customers to update Orbi Firmware, then the Orbi "Firmware Update" page should make it possible.
Or, the Orbi "app" which Netgear pushes so hard for customers to use (resulting in many customers not using the web interface at all).
If neither of these offers new firmware, I feel comfortable "waiting for Godot."
- ShankarHokieDec 30, 2020Apprentice
CrimpOn wrote:
ShankarHokie wrote:I got an email from Netgear that I need to update my firmware to enhance the security of my RBK53 system. However, when I check from the Advanced tab as instructed, I get the message that there is no new firmware available on the Internet. I am currently at V2.5.2.4. I do see a version 2.7.1.60 in the dowmnloads section. Should I manually update the firmware?
If Netgear seriously wants customers to update Orbi Firmware, then the Orbi "Firmware Update" page should make it possible.
Or, the Orbi "app" which Netgear pushes so hard for customers to use (resulting in many customers not using the web interface at all).
If neither of these offers new firmware, I feel comfortable "waiting for Godot."
Interestingly enough, the App on my Android phone informs me that there is an updated firmware!! I just did the update through the App. Super easy!
- CrimpOnDec 30, 2020Guru - Experienced User
ShankarHokie wrote:Interestingly enough, the App on my Android phone informs me that there is an updated firmware!!
Well, NOW you have a decision to make. My Orbi app also says new firmware is available, but of course does not identify which firmware it is, whereas the web interface states that it is 2.5.2.4 (I am on 2.5.1.16).
If you decide "what the hell" and do it, please come back and report how it went for you.
On a philosophical note, one of my frustrations is that Netgear provides so little practical information. "Security Issues" is rather nebulous.
In contrast, the monthly Microsoft software updates list the actual CVE numbers and describe how critical the vulnerability is.
When I search the CVE list for "Netgear Orbi", or "Netgear router" the only Orbi that comes up is the RBS50Y.
- alokeprasadDec 30, 2020Mentor
CrimpOn wrote:
ShankarHokie wrote:Interestingly enough, the App on my Android phone informs me that there is an updated firmware!!
Well, NOW you have a decision to make. My Orbi app also says new firmware is available, but of course does not identify which firmware it is, whereas the web interface states that it is 2.5.2.4 (I am on 2.5.1.16).
If you decide "what the hell" and do it, please come back and report how it went for you.
On a philosophical note, one of my frustrations is that Netgear provides so little practical information. "Security Issues" is rather nebulous.
In contrast, the monthly Microsoft software updates list the actual CVE numbers and describe how critical the vulnerability is.
When I search the CVE list for "Netgear Orbi", or "Netgear router" the only Orbi that comes up is the RBS50Y.
FWIW, my RBK50 came from the factory with 2.5.2.4, which has been excellent.
I agree that NG is messing up big time with the rollout of the latest update. They send emails asking people to update and than have inconsistent behavior on the back end when people use iPhone, Android apps or web interface or download web site to do just that.
- alokeprasadDec 30, 2020Mentor
ShankarHokie wrote:Interestingly enough, the App on my Android phone informs me that there is an updated firmware!! I just did the update through the App. Super easy!
Which version did you end up with when you updated thru the android app?