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Forum Discussion
ShankarHokie
Dec 30, 2020Apprentice
Email says Orbi RBR50 firmware update available. Checking from router says no new firmware
I got an email from Netgear that I need to update my firmware to enhance the security of my RBK53 system. However, when I check from the Advanced tab as instructed, I get the message that there is no...
ShankarHokie
Dec 30, 2020Apprentice
CrimpOn wrote:
ShankarHokie wrote:I got an email from Netgear that I need to update my firmware to enhance the security of my RBK53 system. However, when I check from the Advanced tab as instructed, I get the message that there is no new firmware available on the Internet. I am currently at V2.5.2.4. I do see a version 2.7.1.60 in the dowmnloads section. Should I manually update the firmware?
If Netgear seriously wants customers to update Orbi Firmware, then the Orbi "Firmware Update" page should make it possible.
Or, the Orbi "app" which Netgear pushes so hard for customers to use (resulting in many customers not using the web interface at all).
If neither of these offers new firmware, I feel comfortable "waiting for Godot."
Interestingly enough, the App on my Android phone informs me that there is an updated firmware!! I just did the update through the App. Super easy!
CrimpOn
Dec 30, 2020Guru - Experienced User
ShankarHokie wrote:Interestingly enough, the App on my Android phone informs me that there is an updated firmware!!
Well, NOW you have a decision to make. My Orbi app also says new firmware is available, but of course does not identify which firmware it is, whereas the web interface states that it is 2.5.2.4 (I am on 2.5.1.16).
If you decide "what the hell" and do it, please come back and report how it went for you.
On a philosophical note, one of my frustrations is that Netgear provides so little practical information. "Security Issues" is rather nebulous.
In contrast, the monthly Microsoft software updates list the actual CVE numbers and describe how critical the vulnerability is.
When I search the CVE list for "Netgear Orbi", or "Netgear router" the only Orbi that comes up is the RBS50Y.
- alokeprasadDec 30, 2020Mentor
CrimpOn wrote:
ShankarHokie wrote:Interestingly enough, the App on my Android phone informs me that there is an updated firmware!!
Well, NOW you have a decision to make. My Orbi app also says new firmware is available, but of course does not identify which firmware it is, whereas the web interface states that it is 2.5.2.4 (I am on 2.5.1.16).
If you decide "what the hell" and do it, please come back and report how it went for you.
On a philosophical note, one of my frustrations is that Netgear provides so little practical information. "Security Issues" is rather nebulous.
In contrast, the monthly Microsoft software updates list the actual CVE numbers and describe how critical the vulnerability is.
When I search the CVE list for "Netgear Orbi", or "Netgear router" the only Orbi that comes up is the RBS50Y.
FWIW, my RBK50 came from the factory with 2.5.2.4, which has been excellent.
I agree that NG is messing up big time with the rollout of the latest update. They send emails asking people to update and than have inconsistent behavior on the back end when people use iPhone, Android apps or web interface or download web site to do just that.
- FURRYe38Dec 30, 2020Guru - Experienced User
v4 is the same version I saw available when I had v16 loaded. I avoided v4 due to ARP storms seen when RBS were ethernet connected. I went to v60 then v102 appeared avaiable after that was loaded on the RBRs web page.
CrimpOn wrote:Well, NOW you have a decision to make. My Orbi app also says new firmware is available, but of course does not identify which firmware it is, whereas the web interface states that it is 2.5.2.4 (I am on 2.5.1.16).
- ShankarHokieDec 31, 2020Apprentice
CrimpOn wrote:
ShankarHokie wrote:Interestingly enough, the App on my Android phone informs me that there is an updated firmware!!
Well, NOW you have a decision to make. My Orbi app also says new firmware is available, but of course does not identify which firmware it is, whereas the web interface states that it is 2.5.2.4 (I am on 2.5.1.16).
If you decide "what the hell" and do it, please come back and report how it went for you.
On a philosophical note, one of my frustrations is that Netgear provides so little practical information. "Security Issues" is rather nebulous.
In contrast, the monthly Microsoft software updates list the actual CVE numbers and describe how critical the vulnerability is.
When I search the CVE list for "Netgear Orbi", or "Netgear router" the only Orbi that comes up is the RBS50Y.
I did the update through the app. Now I am at Router Firmware Version V2.7.0.70. Here are the release notes for that version
https://kb.netgear.com/000062320/RBR50-RBS50-Firmware-Version-2-7-0-70- alokeprasadDec 31, 2020Mentor
That is a few generations older than the latest.
Your Android Orbi app may prompt you to go to the latest (2.7.2.120) or an intermediate (2.7.1.60).
2.7.1.60 is available for download and manual installation. 2.7.2.120 is not.
These versions fix unspecified security issues.
People on 2.7.1.60 get prompted by the mobile app to upgrade to 2.7.2.120. The update happens through the app or the web interface.
The manual update process is documented at
The update goes fine for many, but some have problems (discussed extensively in this forum). NG leaves it up to the users and the helpful volunteers here to sort all this out.
- ShankarHokieDec 31, 2020Apprentice
alokeprasad wrote:That is a few generations older than the latest.
Your Android Orbi app may prompt you to go to the latest (2.7.2.120) or an intermediate (2.7.1.60).
2.7.1.60 is available for download and manual installation. 2.7.2.120 is not.
These versions fix unspecified security issues.
People on 2.7.1.60 get prompted by the mobile app to upgrade to 2.7.2.120. The update happens through the app or the web interface.
The manual update process is documented at
The update goes fine for many, but some have problems (discussed extensively in this forum). NG leaves it up to the users and the helpful volunteers here to sort all this out.
I clicked through the Android Orbi App recommendation and I only got to 2.7.0.70. Maybe' it'll catch up soon.