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Forum Discussion
Envy 7550 Connection to orbi 5g
How do I connect to 5g?
madotom wrote:
How do I connect to 5g?
Perhaps there is a typo. When I search for "HP Envy 7550" or "Envy 7550", I get no hits. Is this the exact model number?
It is 7855
Thanks for the clarification. (I wanted to confirm that the printer supports 5G WiFi, and the specs say it does.)
For something like printing, the speed of connection is of little importance. My guess is that the printer software compared the Orbi 2.4G and 5G WiFi signals and said, "2.4G is fine. I'll use it."
If you are up for an experiment, you can try this:
- Use the Orbi web interface, Advanced Tab, Advanced Settings, Wireless Settings to temporarily stop broadcasting the Orbi SSID on the 2.4 channel. This will not cause any devices that are currently connected at 2.4G to be disconnected.
- Go to the printer setup, have it "Forget" the Orbi SSID (maybe by attempting to select a neighbor's WiFi - which will fail), then select the Orbi SSID again, which should be the 5G channel.
- After the printer connects, look at "Attached Devices" to see what channel it has connected at.
- Go back and check "broadcast SSID" on the 2.4G channel.
- Thank you
I probably should have pointed out that even if this experiment is successful, it may not be practical. The printer almost certainly stores only the WiFi name (SSID) and password to the WiFi network. It most likely will not store the actual MAC address of the access point radio. So, if the printer is ever turned off and back on again, it will look at all the available WiFi SSID's and pick the one that it recognizes, which may be at the 2.4G frequency.