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Romans1136's avatar
Mar 16, 2024
Solved

ERR_SSL_KEY_USAGE_INCOMPATIBLE

Hello ReneD 

 

Can you tell me if there is anything in the works to address this issues (Chrome Certificate, etc) for the ORBI RBR50 / RBS50 mesh system?

I am happy to run thru steps, but cannot find anything about any more recent firmware than what I am currently running, which is

Router Firmware Version
V2.7.5.4

 

Thanks!

  • FYI, There is no patch for any Orbi AC series systems.

    It's recommended if your seeing this issue is to use a different browser. 

    "If it is only about being able to enter the Orbi-menu of the Orbi-router, please use an alternative browser as a quick fix, for example: Firefox. Ignore the error message and to enter the Orbi menu/interface."

11 Replies

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  • ReneD's avatar
    ReneD
    NETGEAR Moderator

    Hello Romans1136,

     

    We have a different department that handles the Orbi Home devices such as yours ORBI RBR50 / RBS50 mesh system. If these Orbi type is also affected on the certificate issue using Chrome and Edge, most likely there is a patch firmware that is available but we do not have a copy of it. I will transfer you to the correct department so they can provide or investigate the issue.

     

    Have a lovely day,

     

    Rene D 
    Netgear Team

  • FYI, There is no patch for any Orbi AC series systems.

    It's recommended if your seeing this issue is to use a different browser. 

    "If it is only about being able to enter the Orbi-menu of the Orbi-router, please use an alternative browser as a quick fix, for example: Firefox. Ignore the error message and to enter the Orbi menu/interface."

    • Romans1136's avatar
      Romans1136
      Guide

      I was afraid that would be the case, but was hoping for someone from Netgear to respond.  At any rate, I certainly hope that it continues to work with Firefox.  As of now, I have only been able to access using Firefox, and running IE mode in MS Edge.  Really sad to me that Netgear totally forgets about its 'residential' product lines and associated customers.

       

      • FURRYe38's avatar
        FURRYe38
        Guru

        I understand the frustrations, just know that router products of a life cycle and at some point, router mfrs stop developing and fixing things as they age. The Orbi AC series has had a good long run. It's up to router mfrs to support it and then they decide when it's time to not support it. This has been happening since the beginning. So use what you can that makes it work. I have NG RND4000 and MS EDGE doesn't work unless I use IE mode. Just how it goes. 


        Good Luck.