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Forum Discussion
PerdioB
Oct 11, 2023Aspirant
Error Message: Cannot Verify Server Identity
I have an Orbi RBR50v2 with the latest firmware. All of the sudden I started to get an error message saying "Cannot Verify Server Identity" on the iPhones connected to WiFi. Basically I have no inter...
- Oct 11, 2023
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
FURRYe38
Oct 11, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
- PerdioBOct 11, 2023Aspirant
I disabled "Private Wi-Fi Address" on my home network as you suggested and that fixed the problem. Thank you so very much for your help!
- FURRYe38Oct 11, 2023Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡- PerdioBOct 28, 2023Aspirant
Thanks again for your help!