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Forum Discussion
Ethernet backhaul not working?
Hi,
I’ve installed my Orbi system today, main device as Router.
Since the distance between the Router and the satellite is too far, I decided to use an ethernet backhaul.
Initially sync...
Hi,
finally managed to executie the steps, and inreed in the router webpage the satellite showed up as connected using ethernet.
I moved the satellite to it’s Spot and reconnected it to power and ethernet and strange things happened...
1. The router function of the orbi was switched off
2. The router or satellite could not be accessed anymore using the webinterface. Trying to connect using orbilogin.net or even using the ip address i
3. Connecting using the app can now only be done using remote management.
the devices seem to work, but now all kinds of features are missing!
do these features work on your side?
regards,
Erwin
So you got the satellite connected initially with a directly LAN cable connect near the router, then moved the satellite to its remote location and now your having these odd issues? If so, I would presume that what is in between the router and satellite is causing problems.
Access to router and satellite should not be a problem. The IP address may have changed by chance for the satellite if you powered it off, moved it, then back ON. Did you happen to set up a IP address reservation while you had the satellite running close to the router initially? I would have set this up before turning it off and moving it.
Hi,
where do I need to set the ip address resevation?
Did another try today, and again, ethernet backhaul is working fine when the satellite is connected to the router, but when i connect the satellite to the same switch to which the router had been connected, the same issue occurs....
so router and satellite work fine, but cannot be connected to using the web interface of te router or the app (only using remote management).
this is driving me mad....
the switch I use is a very simple Netgear G5608 8 port Gb switch.
when I cannot use the ethernet backhaul, the device becomes less usefull to me.
Regards,
Erwin
IP reservations are made on the router. Under Advanced/Setup/Lan Setup.
I have this same switch, accept the 5 port version, in the middle of my Orbi Satellite and router and wired back haul is working for me. Your problem maybe a cabling issue between the satellite, switch and router. You'll need to track this down. Do some close testing with the satelite and switch near the router, swapping in cabling and such to see where the issue is. Possible the switch could be a cause however I doubt it. Try different LAN ports and cabling.
Do you have in wall cabling? Mines all CAT6A. CAT6 patch cables from wall outliets and stuff.