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Forum Discussion
Ethernet Connection good but WiFi not working
I recently installed a CM700 modem and the Orbi RBK23. It was working well, but recently the wireless connection to internet has started to have problems, dropping off randomly. I can access the in...
Try a factory reset on the router and set up from scratch.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Thank you for the reply.
So, the setup was done as the instructions directed.
The home is about 2600 sq ft.
If the satellite is more than 30 ft from the router or another satellite, it is not much more than that.
I was using Auto, but switched to 1. I don't know what th 5GHz channel is set to.
We have cordless phones in the home and I did notice the internet (via wifi) drop while someone was using the phone, but not always the case.
We do have neighbors with wifi. Who doesn't? None are right on top of us though.
I'm sort of hoping for a progressive approach and perhaps before that, someone might explain what is occurring. I, and I'm sure others, have invested a decent amount of money into setting up a "high performing" wireless environment. Someone from NETGEAR should have an answer to this.
Some problems can stem from nighboring wifi interferences. Lets see if changing from Auto to manual channels helps any.
How many neighbors are near by and what channesl are they using?
Try using only the one ruoter and one satellite as well, turning off the 2nd satellite. Possible having more than one satellite could be a cause as well. Having too many wifi sources could be a cause as well. I have a 5000sq ft home and only use the base and 1 satellite, 40 feet away. 2600sq ft should fall into this configuration with out the use of additional satellites. Just something to try.
Hello and thanks again...
Just arrived home to the internet over Wi-Fi being down. Went to orbilogin.com, logged in and voila...the internet is back...
I'm already on Channel 1, but would be willing to change it, if you think going to 6 is better. What channel do cordless phones use?
2.4 Ghz on Channel 1
5 GHz on 48
I used WifiInfoView and I'm the only one using Channel 1...