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Forum Discussion
71cuda
Sep 11, 2019Aspirant
Ethernet Lights on cable modem port are amber
I occasionally have connectivity issues between Orbi and my cable modem. For some reason, orbi could not get an ethernet address from my cable provider. But when I plugged my TV into the ethernet p...
FURRYe38
Sep 13, 2019Guru - Experienced User
I must applogize for sending you down a wrong path. Wasn't my intention. I jumped the gun on mentioning suggestions about modem combo units. Your modem is just a modem. So my suggests are not valid for your modem and Orbi.
So if your seeing amper on the modem, check the modems user manual for was LED indications mean and let us know. I some cases the amber could mean 100Mb vs 1000Mb speeds.
Has a full power OFF of the ISP modem and Orbi RBR for 30 seconds been performed, the npower ON the modem and let it sync, then power ON the RBR.
Try swapping LAN cables between the modem and router. CAT6 is recommended.
CrimpOn
Sep 13, 2019Guru - Experienced User
There have been several posts recently about the Orbi WAN port being "stuck at 100mb".
Here's one: https://community.netgear.com/t5/Orbi/RBR-50-WAN-Port-Stuck-at-100M-Speed/m-p/1608351
The conclusion reached in several posts was "the cable". In an earlier post, you mentioned swapping in a CAT7 ethernet cable, so I thought, "well, it can't be the cable this time." If the "stats" table definitely shows the WAN port connected at 100mb/full, there seem to be only two possibilities: (a) it's the cable, even though the replacement cable is "new", or (b) the Orbi ethernet port is busted.
- 71cudaSep 14, 2019Aspirant
This is my status with the modem port showing the solid orange light.
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 1000M/Full 2458640 17799435 0 3962 51011 2:43:18 LAN 100M/Full 6541942 1038487 0 11969 1147 0:01:47 WLAN b/g/n 400M 838705 458 0 3 0 23:22:06 WLAN a/n/ac 866M 627920 38814 0 3542 34 23:21:51 WLAN Backhaul 866M 1927440 1106728 0 13197 1800 23:21:51
Sorry about the bad formatting. For some reason the HTML format would not hold up in the reply window. WAN is 1000mb/s while lan is 100mb/s
- CrimpOnSep 14, 2019Guru - Experienced User
Yes, HTML doesn't copy and paste very well. Still, the stats page is pretty clear.
The WAN port (from Orbi to modem) is at 1000mb (1 gig), and
The LAN port is at 100mb.
So, solid amber means 1000mb. Problem solved!
- FURRYe38Sep 14, 2019Guru - Experienced User
Did you happend to look at the modems user manual to see if it had LED behavior information?
Sounds like this isn't a problem.
71cuda wrote:This is my status with the modem port showing the solid orange light.
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN 1000M/Full 2458640 17799435 0 3962 51011 2:43:18 LAN 100M/Full 6541942 1038487 0 11969 1147 0:01:47 WLAN b/g/n 400M 838705 458 0 3 0 23:22:06 WLAN a/n/ac 866M 627920 38814 0 3542 34 23:21:51 WLAN Backhaul 866M 1927440 1106728 0 13197 1800 23:21:51
Sorry about the bad formatting. For some reason the HTML format would not hold up in the reply window. WAN is 1000mb/s while lan is 100mb/s
- 71cudaSep 14, 2019Aspirant
I have been unable to locate a manual for this modem as of yet.
I agree that the speeds seem fine with Orbi plugged in. It does take forever and a day for Orbi to get an IP address from the modem compared to the TV being plugged into the modem. The tv gets an address instantly and it might take an hour for Orbi to get an address and dns. WHen the TV is plugged into the modem, the port light is solid green. WHen Orbi is plugged in, it is amber. Maybe that is just the way it is. Not sure. I was under the impression that green would be good and any other color would indicate a problem.
- FURRYe38Sep 15, 2019Guru - Experienced User
Does this manual have any good information?