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Forum Discussion
Deckard22
May 15, 2018Aspirant
Ethernet ports on satellite disconnects
Hello! I've had my Orbi for just over a month now. I live in a three story stacked townhouse, with the router on the second floor and the satellite on the first floor. I have a PS4 plugged into the e...
- Jun 06, 2018
Lets try clearing the browser cache or try using IE11 or FF browsers. Use the routers web page ERASE funtion with in the UI or if you use the button in back, hold in the button until the TOP LED turns amber, then release. Lets use the ERASE funtion in the UI.
For not lets see if anything happens or not. If it does again, try the erase in the UI.
FURRYe38
Jun 06, 2018Guru - Experienced User
What browser are you using?
I would have cleared ALL browser caches as well after resetting the router, exiting the browser then relaunching it.
When you did the reset on the router, did you see the amber or yellowish LED on top come on? You should have, then after you released the reset button, the top LED should have started blinking white, then after several seconds, should and slowly started fading in and out with White LED on top.
Deckard22
Jun 06, 2018Aspirant
FURRYe38 wrote:
What browser are you using?
I would have cleared ALL browser caches as well after resetting the router, exiting the browser then relaunching it.
When you did the reset on the router, did you see the amber or yellowish LED on top come on? You should have, then after you released the reset button, the top LED should have started blinking white, then after several seconds, should and slowly started fading in and out with White LED on top.
I was using Chrome...didn't clear my cache, as that was never mentioned.
The power LED on the back of my router and satellites turned amber and blinked, as per the instructions. But then nothing else happened.