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shonline's avatar
shonline
Aspirant
Jan 12, 2019

Ethernet slower than ISP modem/Router

 Hey all,

 

I've seen posts on this here from a while back but found no resoutions.

 

One month old ORBI system - RBR50 and two RBS50's. Latest firmware. Wifi is excellent.

 

We use gigabit U-Verse internet from ATT. We attain almost full speeds, at just under a gigbit when using a wired connection to the ATT modem/router. (925 down, 985 up on average)

 

However, when I plug a macbook pro into the Orbi and do the ATT speedtest, it is about 200 mb/s slower than plugging in directly to the router/modem. This is the cleanest test I can run to compare. Chrome browser perfoems better than Safarai - so I use that.

 

I followed instriuctions here on the forums to reset to factory, to do nothing but setup vanilla with defaults, and then test after.  Still not as fast as the ATT unit.

 

What can I do? What a I missing?

 

Thanks in advance!

7 Replies

  • PS:  Upload speed is about HALF of what I get when connected directly to the modem/router.

     

     

  • What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    Modem Combo Units:
    Couple of options,
    1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

    https://community.netgear.com/t5/Orbi/Orbi-RBR50-Slow-Wired-WAN-after-2-2-1-210-Upgrade/m-p/1676934/highlight/true#M47457

    • shonline's avatar
      shonline
      Aspirant

       

      Thanks for the reply.

       

      FW version is 2.2.1.210

      Modem/Router is a new ARRIS BGW210 for ATT U-Verse.

       

      Modem IS in bridge mode correctly. No double NAT.

      Mode WiFi is OFF.

       

      I did do AP mode at one point, but prefer the Orbi have control of the network. Much easier to log in and see config etc...

       

      This is a firmware issue I think - as older posts here have lamented. There is no other logical reason for the spoeed degredation...

      • FURRYe38's avatar
        FURRYe38
        Guru

        Try this, do a factory reset on the Orbi base and reboot the modem. Set up the Orbi base from scratch. Be sure not to enable QoS, Traffic Better or Access Controls. Have a wired PC connected to the Orbi router. Speed test and let us know the results.

        Review this as well:

        https://community.netgear.com/t5/Orbi/Orbi-RBR50-Slow-Wired-WAN-after-2-2-1-210-Upgrade/m-p/1676934/highlight/true#M47457


        shonline wrote:

         

        Thanks for the reply.

         

        FW version is 2.2.1.210

        Modem/Router is a new ARRIS BGW210 for ATT U-Verse.

         

        Modem IS in bridge mode correctly. No double NAT.

        Mode WiFi is OFF.

         

        I did do AP mode at one point, but prefer the Orbi have control of the network. Much easier to log in and see config etc...

         

        This is a firmware issue I think - as older posts here have lamented. There is no other logical reason for the spoeed degredation...