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Mike199's avatar
Mike199
Aspirant
Dec 31, 2020
Solved

EUFY 30C Robovac

I have a new EUFY 30C Robovac and it will not connect to RBR40. The Eufy 30C Robovac says it will only connect to 2.4 MHZ. Any help is greatly appriciated.
  • Mike199's avatar
    Mike199
    Dec 31, 2020
    I finally connected to the EUFY30C Robovac RBR40 by moving Eufy 30C off its charging base and put the unit on the kitchen chair. Setting next to it with my iPhone I ran the setup app again and “WALLA WALLA” it connected.. I had previously tried everything recommended by the manufacture of EUFY and NETGEAR nothing would work. I was ready to send the Eufy vacuum back but I used the the method I described and it finally somehow it worked... Wow all this and seven hours later...
plemans's avatar
plemans
Guru - Experienced User
Dec 31, 2020

Make sure during setup that your phone is on 2.4ghz. 

alokeprasad's avatar
alokeprasad
Mentor
Dec 31, 2020

How will he force his device to connect to 2.4 GHz on the Orbi?

 

No way to turn off 5 GHz or have different SSID's for 5 and 2,4 GHz on the Orbi, AFAIK.

 

Should he reduce the power of the 5 GHz to 25% and hope for the best?

Use Telnet to set different SSID's?  Not a trivial thing for most people.