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Thisjustin02's avatar
Thisjustin02
Aspirant
Jan 10, 2019

Every 2-3 days I lose 90% of my speed on devices connected to the satellite

I've had the the RBR50 for a little over a month. Every 2-3 days, I lose 90% of my speed on any device connected to the satellite. Making any change that reboots the network will speed things up again for a couple days, then it slows back down. I've connected a computer to the satellite via ethernet when this issue is happening and I get full speed, so it shouldn't be a communication issue between the satellite and the main. Netgear had me change the 2.4 and 5ghz channels, enable MU-MIMO, and enable Fast Roaming. It's only been a a couple hours, and so far, it kind of works? Now any device connected to the satellite is getting 100 Mbps less than the devices connected to the main, which isn't terrible, but....this doesn't make sense to me. Why would changing ANY setting be the solution if everything works at full speed for 1-2 days at a time? Anyone else seen this/have a solution?

22 Replies

  • What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.

    Any Wifi Neighbors near by? If so, how many? 

    What WPA security modes are you using?

     

    Ensure Beamforming in enabled. 

     

    Try disabling the following and see:
     IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

    If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
    https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001


  • Thisjustin02 wrote:

    I've had the the RBR50 for a little over a month. Every 2-3 days, I lose 90% of my speed on any device connected to the satellite. Making any change that reboots the network will speed things up again for a couple days, then it slows back down. I've connected a computer to the satellite via ethernet when this issue is happening and I get full speed, so it shouldn't be a communication issue between the satellite and the main. Netgear had me change the 2.4 and 5ghz channels, enable MU-MIMO, and enable Fast Roaming. It's only been a a couple hours, and so far, it kind of works? Now any device connected to the satellite is getting 100 Mbps less than the devices connected to the main, which isn't terrible, but....this doesn't make sense to me. Why would changing ANY setting be the solution if everything works at full speed for 1-2 days at a time? Anyone else seen this/have a solution?


    What wired devices do you have connected to Orbi? Any mesh speakers (e.g. Sonos)?

     

    • Thisjustin02's avatar
      Thisjustin02
      Aspirant

      I'll try to answer everyone's question at once.

      My Orbi is connected to an Arris SURFboard SB6183.

      The Orbi is running firmware V2.2.1.210.

      I'm using 2.4 ch. 6 and 5.0 ch. 44. These were both previously set to auto, but the issue persists.

      There are a ton of networks around me; I'm in a condo.

      The main and satellite are probably 40 feet apart.

      Again, the part that doen't make any sense is that, via ethernet, I can connect to the satellite at full speed...so I don't see how it could be any of the wireless settings. If my devices connect to the main wirelessly, they work fine.

       

      I've made the changes you suggested, so we'll see how it goes...but I don't think it's going to work.

      • michaelkenward's avatar
        michaelkenward
        Guru

        Thisjustin02 wrote:

        The main and satellite are probably 40 feet apart.

        That might be a stretch in a noisy wifi environment.

         

        Is the satellite at the far extreme of the property, or somewhere in the middle, between the extremities and the main router? The latter is better.