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Forum Discussion
Thisjustin02
Jan 10, 2019Aspirant
Every 2-3 days I lose 90% of my speed on devices connected to the satellite
I've had the the RBR50 for a little over a month. Every 2-3 days, I lose 90% of my speed on any device connected to the satellite. Making any change that reboots the network will speed things up agai...
Thisjustin02
Feb 09, 2019Aspirant
I disconnected my satellite since Netgear said there's a hardware issue and the main started doing the same thing. This is getting really frustrating.
FURRYe38
Feb 10, 2019Guru
Did you try setting the power output levels on the Orbi from 100% to 50% and see if this changes anything. Being in a noisey or wifi congested environment as you already mentioned, can cause problems like this.
Thisjustin02 wrote:
I disconnected my satellite since Netgear said there's a hardware issue and the main started doing the same thing. This is getting really frustrating.
- Thisjustin02Feb 10, 2019AspirantI rebooted the main and it’s back to normal, for now. I’m grateful for the advice, but can you explain it a little? Like what does the transmit power have to do with losing 90% of my speed? And if a setting is an issue, why would power cycling fix it?
- FURRYe38Feb 10, 2019Guru
Since you said you had tons of wifi neighbors around, Being in a noisey or wifi congested environment as you already mentioned, can cause problems like this. After a reboot, the system works for a while, however due to the noisy environment, the system operation degrades. To help isolate your wifi from others, lowering the power output of the wifi radios can help in reducing the overall foot print of the wifi broadcast and make the foot print smaller. This does not redude speeds. It reduces wifi covrage and range.
Thisjustin02 wrote:
I rebooted the main and it’s back to normal, for now. I’m grateful for the advice, but can you explain it a little? Like what does the transmit power have to do with losing 90% of my speed? And if a setting is an issue, why would power cycling fix it? - Thisjustin02Feb 16, 2019AspirantI cut transmit power to 50% and so far so good. I lost about 50mbps, but haven’t seen any major drops yet. I’m not sure I love that I have to worry about any kind of degradation on a system I just bought two months ago, but we’ll see.
- FURRYe38Feb 19, 2019Guru
Wifi congestion can be problematic if you live near many others with Wifi signals. Reason why you can lower the power. If it's working at 50%, try 75% to see if you notice any drops.
Thisjustin02 wrote:
I cut transmit power to 50% and so far so good. I lost about 50mbps, but haven’t seen any major drops yet. I’m not sure I love that I have to worry about any kind of degradation on a system I just bought two months ago, but we’ll see. - Thisjustin02Mar 13, 2019AspirantI’m at 50% power now and the issue is still happening. I think I’m done. My hardware warranty isn’t up, but I’m not paying for support. I’m just going to buy a different product. It’s been nothing but trouble since I bought it.
- xQuestx3Mar 13, 2019Tutor
I get the same exact issue. I can go days at full speed wifi then all of a sudden it drops to under 10Mbps. I have the RBR40 with v2.3.0.28. I seems like a memory leak of some sort. once I reset the router it's back to normal for awhile. is the nvram overloaded? I've tried turing off and on daisy-chain beamforming mu-mmo and fast roaming always does it.
- FURRYe38Mar 13, 2019Guru
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?Has a factory reset and setup from scratch been performed this the update?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings
xQuestx3 wrote:
I get the same exact issue. I can go days at full speed wifi then all of a sudden it drops to under 10Mbps. I have the RBR40 with v2.3.0.28. I seems like a memory leak of some sort. once I reset the router it's back to normal for awhile. is the nvram overloaded? I've tried turing off and on daisy-chain beamforming mu-mmo and fast roaming always does it.
- xQuestx3Mar 13, 2019Tutor
What is the size of your home? Sq Ft? 1100 sq feet
What is the distance between the router and satellite(s)? Around 30 feet, says good connection on the satellite.
What channels are you using? I’ve tried auto, 1-11
Any Wifi Neighbors nearby? I’d say around 6-8 wifi around me.
What WPA security modes are you using? WPA2-PSK
Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings. I’ve tried on and off, and factory reset.
I’ve used other routers and custom firmware etc , and never experienced anything like this. I think it’s a memory issue in the router. I also see other people having the same problem. Why would ethernet get full speed?
- FURRYe38Mar 13, 2019Guru
Possible wifi interferences from neighboring wifi could be an issue.
Try this, turn OFF the satellite. Just run the RBR alone for a few days.
Set the power output of the RBR from 100% to 75% or 50% if you feel like it. Test this configuration for a few days. Test speeds wired and wireless right after making changes, then speed test in a couple of days.
Might try a manual FW re-load of the system, reset and setup from scratch as a last resort.
What device do you have connected to the Orbi system?
xQuestx3 wrote:
What is the size of your home? Sq Ft? 1100 sq feet
What is the distance between the router and satellite(s)? Around 30 feet, says good connection on the satellite.
What channels are you using? I’ve tried auto, 1-11
Any Wifi Neighbors nearby? I’d say around 6-8 wifi around me.
What WPA security modes are you using? WPA2-PSK
Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings. I’ve tried on and off, and factory reset.
I’ve used other routers and custom firmware etc , and never experienced anything like this. I think it’s a memory issue in the router. I also see other people having the same problem. Why would ethernet get full speed?
- Thisjustin02Mar 15, 2019AspirantI tend to agree, there has to be an underlying issue of some kind. I know WiFi inference can cause all kinds of crazy issues, but it doesn’t make sense that things connected to the satellite get full speed on Ethernet. The Orbi main doesn’t change channels when you restart it, so It doesn’t make sense that that temporarily resolves the issue either. I guess I can try replacing the main; I’ve already replaced the satellite and that didn’t help.
- FURRYe38Mar 15, 2019Guru
Let us know how its going.
xQuestx3 wrote:
What is the size of your home? Sq Ft? 1100 sq feet
What is the distance between the router and satellite(s)? Around 30 feet, says good connection on the satellite.
What channels are you using? I’ve tried auto, 1-11
Any Wifi Neighbors nearby? I’d say around 6-8 wifi around me.
What WPA security modes are you using? WPA2-PSK
Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings. I’ve tried on and off, and factory reset.
I’ve used other routers and custom firmware etc , and never experienced anything like this. I think it’s a memory issue in the router. I also see other people having the same problem. Why would ethernet get full speed?