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Forum Discussion
Zetone
Feb 11, 2019Aspirant
EX7500 in existing Orbi (RBK50) environment
Hi guys,
I'm having a dead spot on my terrace so decided to add an EX7500 extender to fill the gap. The extender connects correctly to the existing RBK50 setup (all status leds are Blue), but r...
Zetone
Feb 12, 2019Aspirant
Thank you for your reply.
Some clarifications. House has 2 stories (about 1000 sqf each) Distance from RBR to RBS1 on the same floor is about 36ft and to RBS2 (1st floor about 21 ft - as the concrete ceiling needs to be passed). The EX7500 is installed INSIDE right in front of the terrace exit on ground floor - reason for this is signal from RBS1 to terrace is obstructed by a concrete pillars and the fireplace + chimney.
The RBR is installed in AP mode as I have a different router for internet access. Daisy-chain, beamforming, MIMO and fast roaming are ENABLED. Channel 1 is in use for 2.5G and 36 for 5G. There are no nearby wireless as my house is more or less isolated.
Why I choosed the EX7500 instead of RBW30? because in a previous itteration with NETGEAR support I was assured EX line of products is compatible w. Orbi. Apparently not. I had yesterday another discussion with NETGEAR support where it was confirmed there are incompatibility issues between Orbi and other extenders and the only recommandation they have is to make a DHCP reservation for the EX MAC on my router and to change the 2.4G channel to 1. I did that yesterday and the support ticket is still open to see how it behaves as usually the issues will start to appear after a day or 2 since last EX power cycle, in a random way.
I'll keep you guys posted and thank for your input.
FURRYe38
Feb 12, 2019Guru - Experienced User
I would try disabling Daisy Chain to see if this helps any. This maybe confusing the EX7500 in some way or the Orbi system in to handling the EX7500 differently when it's enabled. I have a EX7700 connected to my CBK40 system. It been working. The 7500 should work as well.
Zetone wrote:
Thank you for your reply.
Some clarifications. House has 2 stories (about 1000 sqf each) Distance from RBR to RBS1 on the same floor is about 36ft and to RBS2 (1st floor about 21 ft - as the concrete ceiling needs to be passed). The EX7500 is installed INSIDE right in front of the terrace exit on ground floor - reason for this is signal from RBS1 to terrace is obstructed by a concrete pillars and the fireplace + chimney.
The RBR is installed in AP mode as I have a different router for internet access. Daisy-chain, beamforming, MIMO and fast roaming are ENABLED. Channel 1 is in use for 2.5G and 36 for 5G. There are no nearby wireless as my house is more or less isolated.
Why I choosed the EX7500 instead of RBW30? because in a previous itteration with NETGEAR support I was assured EX line of products is compatible w. Orbi. Apparently not. I had yesterday another discussion with NETGEAR support where it was confirmed there are incompatibility issues between Orbi and other extenders and the only recommandation they have is to make a DHCP reservation for the EX MAC on my router and to change the 2.4G channel to 1. I did that yesterday and the support ticket is still open to see how it behaves as usually the issues will start to appear after a day or 2 since last EX power cycle, in a random way.
I'll keep you guys posted and thank for your input.