NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Lethal57's avatar
Lethal57
Guide
Apr 07, 2019

Extending coverage

Hi, I have placed my R6400V2 next to the ISP supplied modem/router, which wont cover more than 5 metres (poor tech choice by isp). They seem to work ok together  (bandwidth/frequency wise).   W...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Apr 07, 2019
Lethal57 wrote:

Hi, I have placed my R6400V2 next to the ISP supplied modem/router, which wont cover more than 5 metres (poor tech choice by isp).

If you have the R6400V2 sitting next to a modem/router that also delivers wifi, then you shouldn't need the wifi from the modem.router. Best turn it off.

 

If the R6400V2 doesn't cover five metres, then something is wrong.

 

You should not need anything else to go that far.

 

If you don't own the RBK30 already, before spending money on more equipment, I'd put a bit of effort into setting up what I already own.

 

It might help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

 

That it the ISP's box supplies wifi suggests that it is a modem/router. Two routers on your network can cause headaches. This might screw up your existing wifi sources.

 

 

 

Lethal57's avatar
Lethal57
Guide
Apr 08, 2019

Hi 

michaelkenward Sensei
 
 

 

Thanks muchly for your contribution/response. Indeed thank you all for your responses!

 

Just how would you "If you don't own the RBK30 already, before spending money on more equipment, I'd put a bit of effort into setting up what I already own.'???

 

The ISP Modem is a Sagemcom AC WiFi modem. If this helps...

I have had issues with it previously whilst a cable customer of the same isp, their NBN model is worse!

 

Secondly, the r6400v2 does not unfortuntely support VOIP...hence the need for the isp modem (which does).

 

Looking forward to your response

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Apr 08, 2019
    Lethal57 wrote:
     

    Just how would you "If you don't own the RBK30 already, before spending money on more equipment, I'd put a bit of effort into setting up what I already own.'???

     

    I don't understand. What's the question?

     

    Like I said if you don't own the RBK30, spend some time setting up the R6400V2.

     

     
     

    The ISP Modem is a Sagemcom AC WiFi modem. If this helps...

     

     

    That is not much help. Sagemcom is a brand name. What is the model?

     

    If it does wifi, then it is probably also a router. Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.

    Iy may be possible to put the modem/router into modem only (bridge) mode and then to use the R6400V2 as the router. But sometimes it is just easier to put the R6400V2 into AP mode. But that has its own drawbacks:

    Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support

    Unfortunately, it still isn't clear to me what your problem is and what you are trying to do.

     

     

    • Lethal57's avatar
      Lethal57
      Guide
      Apr 08, 2019

      Hi   michaelkenward , Apologies, I may have confused when trying to answer questions both from yourself and others.

       

      I like the idea of a RBK30 next to the isp modem (which would still be powered to service the voip).

       

      As far as putting the r6400v2 as the router...it current coverage is not quite there (though as you stated, this could be due to having TWO routers).

       

      You stated about applying a bit more effort before buying a rbk30....how would you do this...I have already moved and reconfigured many associated items (like a power line adapter, foxtel service)...and as mentioned I currently need the sagemcom (  'gateway 3864 v3 AC   ) for VOIP.

       

      My aim is to extend the coverage of the current 'config'...the NBN (in australia) is a mandated (by govt) connection...that has congestion and regular drop outs...(hope this clarifies my issue and intention).

      FYI I have a single storey, four bedroom house on a 540 Sq.Meter block

      Looking forward to further advises

       

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Apr 08, 2019

         

        You stated about applying a bit more effort before buying a rbk30....how would you do this...I have already moved and reconfigured many associated items (like a power line adapter, foxtel service)...and as mentioned I currently need the sagemcom (  'gateway 3864 v3 AC   ) for VOIP.

         

        If the sagemcom is this thing:

         

        Sagemcom Gateway F@ST 3864 - Optus

         

        it looks like a modem/router, with all those LAN ports on the back.

         

        If you put that together with the R6400V2 that is a recipe for trouble This could explain why you have problems with your wifi.

         

        You have two routers trying to manage your wifi connections.

         

        You say "current coverage is not quite there". Unfortunately, this does not tell us much. Are there areas with no wifi? Does the connection keep dying?

         

        Given that you want to use the Sagemcom as a "gateway", then you might find it easiest to turn off the wifi on the Sagemcom and then to put the R6400V2 into AP mode. That would leave the Sagemcom managing the network connections but not confusing wifi clients.

         

        It seems that you cannot put the Sagemcom in to modem only mode.

         

         

        Bridging a SageMCom F@st 3864 Modem-Router on NBN - Yes Crowd

         

        This is another reason for thinking that AP mode is the best option.

         

        If this still does not solve your wifi problems, then an Orbi system would work, but there too you will have to put it into AP mode. There would also be little point in using the R6400V2  alongside an Orbi system.