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Forum Discussion
Djzgfx
Dec 28, 2017Tutor
Facebook and Instagram Intermittent Loading
Hello, I’m having the exact same problem on my mobile devices as this post that got zero comments https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Problems-with-Facebook-and-Instagram/td-p/4971...
FURRYe38
Jul 24, 2018Guru - Experienced User
You might try option #2...
2BorNotOrbi
Aug 01, 2018Aspirant
Same issue here. FiOS, Actiontec MI424 router, Orbi RB50. Actiontec is in ridge with WiFi off. Everything is great except facebook and instagram. Tried some of the fixes mentioned, and nothing lasts for more than a couple hours.
All devices are up to date on firmware.
All devices are up to date on firmware.
- FURRYe38Aug 01, 2018Guru - Experienced User
Try this?
2. Unbridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then use the Orbi router in Router mode.
Or try 3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, and configure AP mode on the Orbi router. Don't use DMZ on the modem for this option.
2BorNotOrbi wrote:
Same issue here. FiOS, Actiontec MI424 router, Orbi RB50. Actiontec is in ridge with WiFi off. Everything is great except facebook and instagram. Tried some of the fixes mentioned, and nothing lasts for more than a couple hours.
All devices are up to date on firmware.- kinyan1123Aug 01, 2018Initiate
Finally I got this fixed.
Disabling IvP6 do the tricks.
Seem facebook app have problem with this setting- FURRYe38Aug 01, 2018Guru - Experienced User
IPv6 should be disabled by default unless you have an ISP that supports IPv6 natively.
Glad you figured it out.
kinyan1123 wrote:
Finally I got this fixed.
Disabling IvP6 do the tricks.
Seem facebook app have problem with this setting
- ringotseFeb 11, 2020Aspirant
Having same problem.
- michaelkenwardFeb 11, 2020Guru - Experienced User
ringotse wrote:
Having same problem.
You have joined in on an existing conversation – it started three years ago – that may or may not have anything to do with your problems.
There is also a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one.
If you do want help with your problem, check previous stuff that may be related then start your own discussion.
If you do decide to ask a question, you should provide more details and your own version of the information that the forum suggests that you provide.
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)They are there for a good reason.
For example, is this a router? If so it helps to know what modem you are using and the various things that you have tried to fix the problem.
- CodySinghMay 03, 2020AspirantDisabling IPv6 under advanced settings fixed the issue for me.