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Forum Discussion
Djzgfx
Dec 28, 2017Tutor
Facebook and Instagram Intermittent Loading
Hello, I’m having the exact same problem on my mobile devices as this post that got zero comments https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Problems-with-Facebook-and-Instagram/td-p/4971...
FURRYe38
Nov 14, 2018Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What Mfr and model# wireless device are you using?
Happens on all wireless devices connected to the Orbi?
This maybe just a configuration issue. Others are not seeing this issue or it's not a common problem. Just need to find out where your problem is. I don't see this on my Orbi, both Apple or Android.
rwillden wrote:
Mine has IPV6 disabled and still has this issue. Disconnecting and using Cellular Data solves the issue. For something that's supposed to be plug and play and support every device on the market, you'd think this wouldn't be such a difficult task...
rwillden
Nov 14, 2018Aspirant
V2.2.1.210
Unkown - Fiber Internet through local ISP - No Router
Router Mode
Apple iPhone XS Max
Only mobile devices so far
- FURRYe38Nov 14, 2018Guru - Experienced User
What is the IP address the Orbi is getting from the ISP? Anything 192, 172 or 10? Or just ##.##.###.###
What are the DNS settings set for? Automatic? You can try entering in 1.1.1.1 and 9.9.9.9 or any Google DNS 8.8.8.8 and see if this helps.
You'll need to save settings if you make changes, fully reboot the Orbi router then fully reboot your mobile devices after the Orbi is back to ready.
Has the Orbi been powered down then back on after the FW update?
- rwilldenNov 14, 2018Aspirant
IP address is 204.*.***.**
DNS is automatic and getting 204.*.***.*** addresses
Orbi has been rebooted as of today
Internet is Gigabit Fiber
- FURRYe38Nov 14, 2018Guru - Experienced User
Try the manual DNS suggestion.
- FURRYe38Feb 11, 2019Guru - Experienced User
Any progress on this? Just checking to see if anything has changed. Please review the recent posts regarding this to see if they help any.
rwillden wrote:
V2.2.1.210
Unkown - Fiber Internet through local ISP - No Router
Router Mode
Apple iPhone XS Max
Only mobile devices so far
- GalgomiteFeb 11, 2019Tutor
Try going to advanced\advanced setup\ipv6\ passthrough.
- Richo666Feb 12, 2019Tutor
My system
RBR20
V2.2.1.210
1 router 1 satellite
Fttp fiber directly to router
Regards
Richo