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Forum Discussion

Djzgfx's avatar
Djzgfx
Tutor
Dec 28, 2017

Facebook and Instagram Intermittent Loading

Hello, I’m having the exact same problem on my mobile devices as this post that got zero comments https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Problems-with-Facebook-and-Instagram/td-p/4971...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 11, 2019

Seems to be known issues with Circle. I recommend disabling Circle until next FW upate. Users can check into new Beta FW if they want to give this a try:

https://community.netgear.com/t5/Orbi/Looking-for-a-select-group-of-Orbi-Community-members-that-are/m-p/1624103/highlight/true#M39209

Richo666 wrote:

Hi all,

For those of you that have not worked this issue out, it seems to be the circle filter if you have parental controls enabled..no matter what level it will block facebook and instagram.

I turn circle filter back on and issue re-appears.

 

Hope this helps you all enjoy ...regards richo

 

 

 

Richo666's avatar
Richo666
Tutor
Feb 11, 2019

Just an update on the circle issue which is not really an issue at all ive found.

When selecting a filter make sure that safe search filter is allowed.This will allow facebook and instagram to work as intended.

 

Kind regards

 

Richo