NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Facebook and Instagram Intermittent Loading
Hello, I’m having the exact same problem on my mobile devices as this post that got zero comments https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Problems-with-Facebook-and-Instagram/td-p/4971...
Hi everyone,
I think i found the solution. It is quite simple actually. After many hour of talking to my ISP, I realize it is not the ISP problem but the Orbi defaults setting. Go to advanced set up, then IPv6 change that to pass through so it uses the ISP default one vs Orbi default setting. I am not an network expert so I don’t know the implications of me setting up this way but both FB and Instagram work perfectly right after me doing so.
My set up is:
Shaw Canada router on IP Passthrough mode.
Orbi Router mode.
I think i found the solution. It is quite simple actually. After many hour of talking to my ISP, I realize it is not the ISP problem but the Orbi defaults setting. Go to advanced set up, then IPv6 change that to pass through so it uses the ISP default one vs Orbi default setting. I am not an network expert so I don’t know the implications of me setting up this way but both FB and Instagram work perfectly right after me doing so.
My set up is:
Shaw Canada router on IP Passthrough mode.
Orbi Router mode.
Mr-Han wrote:
I think i found the solution. It is quite simple actually. After many hour of talking to my ISP, I realize it is not the ISP problem but the Orbi defaults setting. Go to advanced set up, then IPv6 change that to pass through so it uses the ISP default one vs Orbi default setting.
Neat.
If other people can confirm that this works for them, this could be marked as Solved.
- Thanks for the many suggested solutions everyone, I solved this issue by simply disabling IPV6 on my router. I haven’t had an issue in months.
Thank you for sharing. Now I know how it works.
My IPV6 setting was disabled and still having issues, turned it on and change the setting to open and saved and now working fine. Attached is the screen and setting
